12.2 How we deliver our functions and services

The section contains information on what the College offers, links to our student-focussed strategies, policies and services, and information for current students.


What the College does
To be the West Highland College UHI which supports people to achieve their best through accessible, quality learning, and makes the area more sustainable by an enhanced economy, and social and cultural life; and to be a beacon for all those who want to live, learn and work in an outstanding place.
Relevant policies and procedures
College Policies
How to apply for a licence, warrant, grant etc where it is a function of the authority to approve it Not applicable
How to report a concern

Complaints Handling Procedure

WHC UHI Complaints Procedure - Guide for Students

FAQ's Complaints

WHC UHI Complaints Form
Complaints Handling Procedure Reports

Complaints Handling Procedure Report for the Period: Academic Year 2015-16

Complaints Handling Procedure Report for the Period: Academic Year 2014-15

Complaints Handling Procedure Report for the Period: Academic Year 2013-14
Reports of the authority's exercise of its functions
Statutory registers Not applicable
Fees and charges Information given as part of the details of each course.


Programmes and courses

Our courses



Admission and enrolment

Applying for admission

Admissions Policy and procedures for dealing with applications

Equality and Diversity Policy

Enrolment process and guide



Examination periods/timetables

Assessment policy

SQA Guide to assessment

Appeals procedures

Verification Policy

Assessor checklist


List of services, including their statutory basis
Not applicable
Relevant policies and procedures College Policies
Services schedules and delivery plans
Not Applicable
Information for Students
See categories below
Service fees and charges, including bursaries
Fees & Funding


Student services


2017 arrangements to follow

Janet Policy (ICT & Acceptable Use Policy)

Learning support provision

Information on: learning development and support; personal development advice; services for students with special needs

Student guidance and support

Corporate Parenting plan

Student engagement

The Learner Engagement Strategy is undergoing a major review

Student records The institution's policies on the collection, maintenance and use of personal information about students
Student discipline

Policies and procedures covering the collection, checking, maintenance and disposal of data, management of the student records system itself, and allocation of responsibilities to staff.

Arrangements for the provision of data to SFC, SQA and other bodies with statutory rights to data

Arrangements for making subject access requests.

Code of student discipline (Positive Behaviour Management Policy) and other policy and procedure documents; internal and external appeals procedures; summary statistical information on disciplinary proceedings and appeals.

Student accommodation Student Accommodation
Graduation arrangements The date of the graduation ceremony and celebration of learning will be Friday 6 October 2017.
Student facilities Facilities in the Auchtertyre campus
Facilities in the Broadford campus
Facilities in the Fort William campus
Facilities in the Gairloch campus
Facilities in the Kilchoan campus
Facilities in the Kinlochleven campus
Facilities in the Mallaig campus
Facilities in the Portree centres
Facilities in the Strontian campus
Facilities in the Ullapool campus
Students Association

UHI Student Charter

Highlands and Islands Students' Association (HISA)

Equal opportunities policies and guidance

Mainstreaming Report April 2017

Gender Action Plan 2017-2020

Progress in achieving equality outcomes 2013-2017

WHC UHI Equality Outcomes and Mainstreaming Report (update April 2015)

Equal opportunities consultation Information about consultation procedures required for compliance with statutory equality duties
Equality management infrastructure Information on committees and other groups engaged in determining equality and diversity policies
Programme approval

Curriculum Strategy

Curriculum development policy

Statement of the respective roles, responsibilities and authority of different bodies within the institution involved in programme approval and review.

Key outcomes of programme approval, and annual monitoring and review processes.

Periodic reports of departmental major programme reviews, and summaries of action taken.

Professional accreditation of courses by external bodies To follow
Validation To follow


Student finance

Fees and charges

Tuition fees and other charges to students
Information about arrangements for determining home/overseas fee status.

Fee instalment policy and procedure

Tuition fees refund and withdrawal policy

Scholarships and bursaries Bursary policy and procedures