What is special about this course?
This Level 2 SVQ is designed for anyone in full time employment, who is involved in a variety of areas in a hotel.
The majority of the evidence for the qualification will be provided through visual observations carried out in the workplace. The candidates will also have to show that they have appropriate knowledge and understanding of their job.
You must be in year round full time employment and working in the hospitality industry.
The qualification consists of 10 units, 3 of which are mandatory and the other 7 are selected by the individual candidates. It has specialist units relevant to all aspects of a hospitality business, including.
- Deal with the arrival of customers
- Deal with bookings
- Provide a linen service
- Prepare & clear areas for table service
- Serve food at the table
- Prepare & serve wines
- Produce basic vegetable dishes
- Prepare & cook fish
- Maintain & deal with payments
- Work effectively as part of a hospitality team
- Prepare customer accounts and deal with departures
- Collect linen & make beds
- Give customers a positive impression of yourself
- Serve alcoholic & soft drinks
- Cook & finish basic vegetable dishes
- Prepare hot & cold sandwiches
- Complete kitchen documentation
How will I study my course?
- Work based
How long will my course last?
This course is completed in the work place. You may have to attend various 1 day workshops.
We provide you an evidence portfolio and all the documentation required to help you complete the qualification. We also provide you with a textbook and access to a variety of different resources.
Where can I study my course?
- Work Based
This SVQ can start any time and takes place in your current work place.
Funding availability changes each year. Funding can be available from Skills Development Scotland.
Please call for up to date information.
FundingPlease call for up to date information.
What can I do on completion of my course?
This qualification could help the candidate progress into a role with more responsibility. They may also be able to progress onto the Hospitality Supervision and Leadership Level 3 SVQ.
Is there more information available online?
You can use the above QR code to connect directly to the course details.