Office Administration PDA

What is special about this course?

This professional development award is aimed at those working in an office administration role and aims to further develop knowledge and experience gained from the workplace.

This award will help you to develop technical and administrative knowledge relevant to current administrative practice, develop personal effectiveness skill and customer care skills. You will also improve your communication and presentation techniques using IT and develop an awareness of legal and regulatory requirements in an administration environment.

You can go on to complete other PDAs and work towards HNC Administration and Information Technology.

Special features

  • You will develop technical and administrative knowledge relevant to current administrative practice
  • You will also develop personal effectiveness, customer care skills, communication and presentation techniques, interpersonal skills all relevant to an administrative role
  • This course will also allow you to develop an awareness of issues such as current legal and regulatory requirements relating to an administration environment.

Entry requirements

  • Generally entry is open to any applicant who can demonstrate, by formal qualification or experience, a reasonable expectation of successfully completing the award. It would be beneficial for students to be competent in communication and IT skills to SCQF level 5 and possess good personal and interpersonal skills
  • Please contact your local campus for more information on entry requirements

Access routes

  • NC Administration
  • NC Business
  • For information on other access routes please contact the college at which you wish to study.

Year 1 - PDA

  • Office administration
  • Digital technologies for administrators
  • Communication: business communications
  • Personal development planning

How will I study my course?

Additional information for course delivery in 2021-22

From September 2021, it is our intention that physical campuses will be open to all students for access to study facilities, support services and social activities, subject to Scottish Government guidance. Our priority is to provide a safe learning environment for all students and staff. We will continue to review government guidance as restrictions shift and will inform you of any further changes to the information provided below about your course. You will study the course through our blended learning approach. From September, where practical and safe to do so, on-campus practical delivery will be prioritised in line with the Scottish Government guidance, including social distancing, where this is not possible alternative options will be available. The theory elements may be delivered online through a combination of tutor-supported study, video-based seminars and self-directed study using the university's virtual learning environment. You can access your online and video-based classes from home however it is our intention to provide on-campus space for individual students where required as far as possible. Further information will be provided by your home campus. You will have an opportunity to attend an online, face to face or blended induction at the start of the course.
  • Part-time attendance
  • Part-time distance (Perth College UHI and Shetland UHI)

This course is offered by blended learning allowing the student the flexibility of college attendance and home study to fit round work and life commitments.

How long will my course last?

  • Part-time: 1 year

Where can I study my course?

  • Argyll College UHI
  • Inverness College UHI
  • Moray College UHI
  • Perth College UHI
  • Shetland UHI - Distance learning
  • West Highland College UHI

Start date

  • September
  • January (at certain campuses only)


For information on costs of this course please contact the campus where you wish to study.


External scholarships and financial support, such as an Individual Training Account, may be available. Please contact the relevant UHI partner college for more information.

What can I do on completion of my course?

The PDA in Office Administration will prepare candidates for employment in administrative roles within a wide range of public and private sector organisations. The type of positions, which may be taken up by candidates within the business and administrative environments include:

  • Receptionists
  • Secretaries
  • Virtual Assistants
  • General Administrators

Can I progress into further study?

Is there more information available online?

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Apply for Office Administration PDA

I want to start in Jan/Feb 2022 or Aug/Sep 2022 or Jan/Feb 2023

We are delighted that you are thinking about studying at the University of the Highlands and Islands. We operate a fair and open admissions system committed to equality of opportunity and non-discrimination. We consider all applications on merit and on the basis of ability to achieve, without discrimination on grounds of gender, age, disability, ethnicity and socio-economic background. We welcome applications from all prospective students and aim to provide appropriate and efficient services to students with disabilities.