Hospitality Services SVQ2
What is special about this course?
This Level 2 SVQ is designed for anyone in full time employment, who is involved in a variety of areas in a hotel.
The majority of the evidence for the qualification will be provided through visual observations carried out in the workplace. The candidates will also have to show that they have appropriate knowledge and understanding of their job.
You must be in year round full time employment and working in the hospitality industry.
The qualification consists of 10 units, 3 of which are mandatory and the other 7 are selected by the individual candidates. It has specialist units relevant to all aspects of a hospitality business, including.
- Deal with the arrival of customers
- Deal with bookings
- Provide a linen service
- Prepare & clear areas for table service
- Serve food at the table
- Prepare & serve wines
- Produce basic vegetable dishes
- Prepare & cook fish
- Maintain & deal with payments
- Work effectively as part of a hospitality team
- Prepare customer accounts and deal with departures
- Collect linen & make beds
- Give customers a positive impression of yourself
- Serve alcoholic & soft drinks
- Cook & finish basic vegetable dishes
- Prepare hot & cold sandwiches
- Complete kitchen documentation
How will I study my course?
- Part Time
- Work based
How long will my course last?12 Month
This course is completed in the work place. You may have to attend various 1 day workshops.
We provide you an evidence portfolio and all the documentation required to help you complete the qualification. We also provide you with a textbook and access to a variety of different resources.
Where can I study my course?
- Work Based
Please note, UHI West Highland will be changing its name to UHI North, West and Hebrides in August 2023, subject to Scottish Government approval. This will not impact on your choice of course or how and where you will study.
Flexible start dates to suit you and your employer.
Please contact email@example.com for further information on fees and funding and how to apply.
What can I do on completion of my course?
This qualification could help the candidate progress into a role with more responsibility. They may also be able to progress onto the Hospitality Supervision and Leadership Level 3 SVQ.
Is there more information available online?
You can use the above QR code to connect directly to the course details.
Please contact our team at firstname.lastname@example.org
We are delighted that you are thinking about studying at UHI West Highland. Please note, UHI West Highland will be changing its name to UHI North, West and Hebrides in August 2023, subject to Scottish Government approval. This will not impact on your choice of course or how and where you will study. UHI West Highland operates a fair and open admissions system committed to equality of opportunity and non-discrimination. We consider all applications on merit and on the basis of ability to achieve, without discrimination on grounds of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity status, race, religion and/or belief, sex, sexual orientation or socio-economic background. We welcome applications from all prospective students and aim to provide appropriate and efficient services to students with disabilities.